Fix: Roblox Error Code 277
Are you getting the 277 error code on Roblox? Luckily, this is one of the easiest errors to fix, and we’ve rounded up all the solutions for you.
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Out of the many Roblox errors reported by the community, the 277 is considered one of the easiest ones to fix. However, many users are still unsure what to do after being greeted by the error message, as it only states an issue with the internet connection and doesn’t point to the problem’s cause.
Luckily, we’ve solved this issue multiple times, and we’ll help you do it too, if you take a look at the fixes listed in the guide below.
Without any further ado, let’s get into it.
Table of Contents Show
The Problem Explained
As stated in our full Roblox Error List guide, the 277 error is likely caused by your IP address changing while already connected to a Roblox server, which could happen when your router restarts due to a power outage or a scheduled IP reset issued by your Internet Service Provider.
The Roblox 277 error can also appear due to other issues with your connection, such as having a high amount of ping while playing.
In other, more rare scenarios, the error could appear due to the server crashing and going offline.
One of the most confusing things about the 277 Roblox error is the fact that users who experience it often see an error screen with a different code, as reported in this post on the official Roblox forum.
It is indeed true that connection issues can lead to multiple different error codes while playing Roblox, but all of them can be solved with different fixes. Once again, we cover the reasons and solutions for all Roblox errors in our comprehensive guide.
For now, we’ll focus on solving the 277 Roblox error, but note that by applying the fixes mentioned below, you could potentially solve other error codes as well, as most of them in this group are caused by an issue with your connection.
Fix 1: Delete The Roblox Logs Folder
One of the main fixes for this problem is removing the folder where the game stores log files. According to some users, these log files can often confuse the game into thinking there are issues with your connection, and deleting them gets rid of the 277 error.
To do this, follow the steps below:
- Press Windows + R on your keyboard at the same time to open the Run command window.
- Type in “%localappdata%Robloxlogs” and press Enter on your keyboard to initiate the search.
- Inside the folder that just opened on your screen, press Ctrl + A to select all the files, and then remove them by pressing the Delete button on your keyboard.
- Open the run command window again, but this time type in “%USERPROFILE%AppDataLocalLowRbxLogs” and press Enter on your keyboard again.
- Within the folder that opened, delete all the files just like you did in step 3.
After removing all Roblox logs, you shouldn’t have trouble playing the game anymore. But if the issue still persists, you can try the solutions for your connection listed below, which address the frequent reason behind the 277 error.
Fix 2: Clear Your DNS Cache And Restart Your Router
Clearing your DNS Cache is healthy for your system if you haven’t done it in a while and also helps with many different errors for multiple online games, one of them being Roblox. Luckily, it also seems to help with the Roblox 277 error, as reported by other users.
Here’s what you need to do to flush the DNS cache on your computer:
- Press Windows + S on your keyboard simultaneously, and within the search field that opened, type in Command Prompt, right-click the first result, then choose Run as Administrator, as shown in the image below.
- Within the Command Prompt Window, type in: “ipconfig /flushdns” and then press Enter on your keyboard to initialize the command. You will get a returning message confirming that you successfully flushed the DNS Resolver Cache, as shown in the image below.
Although it’s not mandatory, we recommend restarting your router after flushing your DNS Cache. You can do this by switching the device off using its power button, then waiting for five minutes and turning it back on again. While you’re doing this, you can also restart your PC.
Once your PC reboots and your connection to the internet is restored, re-launch Roblox and try to join the server you previously couldn’t or were getting disconnected from. You should now be able to play without experiencing the Roblox 277 error any further.
Fix 3: Add Roblox To Your List Of Firewall And Antivirus Exceptions
Sometimes our firewalls and antivirus programs block our connection to specific services and game servers as they mistake these connections for something potentially harmful. Although it’s all for a good cause, these mistakes can often prevent us from launching a perfectly safe app or playing a game, such as Roblox.
Several users have reported that including Roblox as an exemption in their firewall preferences (and antivirus software too) aided them in resolving the issue.
To do this, simply follow the steps below:
- Press Windows + S on your keyboard at the same time to open the Windows search panel. Then, type in Firewall & Network Protection and press Enter to initiate the search command.
- Scroll down within the panel until you see the “Allow an App Through the Firewall” option, and then click on it, as shown in the image below.
- Search for the Roblox executable file on your system, and then add it as an exception in your firewall.
This will make sure your connection to any Roblox server won’t be stopped by the Windows security settings, and if that was causing the issue, you should no longer face it while playing.
You can do the same with your antivirus settings, but since everyone is using a different antivirus, you’ll have to manually search the guide for adding exceptions.
Conclusion
That’s all you need to know about the Roblox 277 error, which sometimes occurs due to an issue with the server but, most of the time, it’s a problem on the user’s end and related to their internet connection.
Luckily, all the methods listed above were proven helpful to multiple users, and when applied correctly, they should help you overcome the issue as well.
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Bojan is a video-game developer and a tech enthusiast. Combining these two passions allow him to keep you informed on everything that’s new in this fast-paced digital world.
9 Ways To Fix Roblox Error Code 277
Error code 277 means that you’ve lost connection to the server. Since ROBLOX is an online game, you have to have a good Internet connection, and the server has to be online for you to connect to it. When your connection or the server isn’t working right, you might end up seeing this error.
How to Fix ROBLOX Error Code 277#
There’s more than one way to clear error code 277 in ROBLOX and return to the game. The best way to find one that works for you is to start with the easiest ones and progress to the most difficult ones. Doing it this way means you won’t waste effort taking on challenging tasks when easy ones would do.
Connect to a new network#
One way to know for sure whether your network is the problem is to try a new network. If you don’t have one at home, consider using the Hot Spot on your phone, even if it’s just for a moment. If one connection works and the other doesn’t, you may still want to go through the following troubleshooting steps. It can help you fix the game and your connection to reconnect to the server normally.
Restart your computer #
Sometimes the simplest things are the best. Try closing ROBLOX and any other programs, and then restart your computer. Once you’re back on, try reconnecting to the ROBLOX server you were on before.
Reset your internet connection#
Check your internet speed by running a speed test on Speedtest site. If you see significantly lower speeds than you expect to get, try resetting your internet connection. Turn off your computer. Unplug your router and modem, and then wait five minutes. Once the time has passed, plug the modem back in and let it grab a connection. Plug the router back in and wait a few minutes for it to share the connection.Once all the lights on your devices are lit, and you’re sure it’s working, turn your computer back on. Wait a few minutes for the programs to load. Once everything is running, get back on ROBLOX and see whether it’s working now.
Check for Windows updates#
Sometimes a Windows update that hasn’t been applied can keep programs like ROBLOX from working correctly. Check for updates before continuing to troubleshoot to rule that one out.If there are updates available, apply them. Once you’re done, restart your computer and then try to get on ROBLOX again once it’s back online.
Check for driver updates#
Out-of-date drivers can also cause issues with games not working correctly. Check to see whether your drives are up to date before looking for other problems.Once your drivers are updated, restart your computer and try the game again.
Run in Compatibility Mode#
Compatibility mode can sometimes help games run more smoothly by running it as if it’s on a different version of Windows. For ROBLOX, try using Windows 8 to see if it helps it stay connected.If it doesn’t fix the problem, you can return to the compatibility menu and change it back to running as usual once you’ve tested it.
Remove your ROBLOX log files#
Sometimes temporary files on your computer interfere with its regular operation. Clearing these out can help it run more smoothly and save space on your hard drive at the same time. They’re only meant to be temporary settings, so it’s okay to clear them from time to time.
Check your browser#
ROBLOX only recommends using specific browsers: Chrome, Firefox, and Microsoft Edge. Try updating your browser to the latest version if you’re having issues.
Google Chrome#
To update Chrome:
Mozilla Firefox#
To update Firefox:
Microsoft Edge#
When you update Windows, Microsoft Edge automatically updates. As long as you’ve checked for Windows updates, Edge should be up-to-date as well.If it still isn’t working after updating, try a different browser. It may be a browser issue, and you’ll know for sure if it works on another option. Just make sure to use one of the suggested ones and always update it before trying.
Flush DNS#
Some people have had luck clearing error 277 on ROBLOX by flushing their DNS.This helps eliminate old settings and information in your DNS cache and may help ROBLOX run correctly again.
ROBLOX Error Codes#
When ROBLOX encounters an error, the program provides an error code to help you troubleshoot it and get back to the game. Each one is for a specific problem, but you may find that some of the same solutions are used to address different error codes. The reason for this is certain steps can help remove multiple issues in ROBLOX.
Fix ROBLOX Error Code 277 in Mobile Devices#
If you play ROBLOX on a mobile device, try switching your internet connection to a different network. If you’re playing with a data connection, for example, use Wi-Fi. Sometimes just changing the network can make the game start working again.You should also try completely stopping the program from your phone’s settings and apps menus. ROBLOX should be completely turned off. Restart the phone. Check ROBLOX again to see whether it’s working. If it’s still not working, try again but clear the data of the ROBLOX app before restarting it. You can also delete and reinstall ROBLOX. However, check Down Detector first to see if other people are having problems with ROBLOX. You can also ask a friend to connect to the server you play on to see whether it works. There’s no point in reinstalling if the problem is on ROBLOX’s end.
Fix ROBLOX Error Code 277 for XBOX Players#
Xbox players should check their network connection through the device to see whether there’s an issue with the console’s connection. You can also make sure the Xbox network is working as intended.
Xbox Network#
Check whether or not Xbox services are running correctly. The “Games & gaming” drop-down is particularly important for people receiving error code 277.
Test Connection#
To check the Xbox network connection:If it finds that your connection isn’t as good as it should be, then turn off your Xbox, restart your Internet, and turn your Xbox back on. Microsoft recommends a minimum download speed of 3 Mbps and a minimum upload speed of 0.5 Mbps, with ping lower than 150 ms. 
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Ошибка 277 в Роблокс
Ошибка 277 сопровождается сообщением «Пожалуйста, проверьте подключение к Интернету и повторите попытку». В большинстве случаев ошибка возникает по причине нестабильного интернет соединения и всевозможных сбоях возникающих при подключении к серверу. Давайте более детально разберемся в причинах появления ошибки и способах ее устранения.
Причины появления ошибки 277
- Нестабильное интернет соединение;
- Скопившаяся информация в логах вызывает ошибку;
- Скопившийся кэш игры вызывает ошибку;
- Скопившиеся локальные данные вызывают ошибку;
- Произошел сбой на сервере;
Это пожалуй самые распространенные проблемы которые могут вызывать ошибку 277 в Роблокс.